Shipping Policy

At Zanquix.top, operated by Lanze Loti, we are committed to delivering your purchases quickly and efficiently. Please review our shipping policy below for details on how we process and ship your orders.

Order Processing

All orders are processed within 1-3 business days (Monday-Friday, excluding major holidays) after receiving your order confirmation email. You will receive another notification with tracking information when your order has shipped.

Please note that processing times may be extended during peak seasons or promotional periods.

Shipping Methods & Delivery Times

We offer various shipping options to meet your needs. Estimated delivery times are in addition to our processing times.

  • Standard Shipping: Typically delivers within 3-7 business days after shipment.
  • Expedited Shipping: Typically delivers within 2-3 business days after shipment (available for select products and regions).

Delivery times are estimates and may vary due to factors outside of our control, such as carrier delays or customs procedures for international orders.

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout.

  • Domestic Shipping (US): A flat rate may apply for orders under $50.
  • Free Shipping: We are pleased to offer free standard shipping on all domestic orders over $50.
  • International Shipping: Costs vary based on destination, weight, and chosen shipping method.

International Shipping

Zanquix.top is proud to offer international shipping to a selection of countries, including the United States (US) and European Union (EU) countries. Please note the following regarding international orders:

  • Customs, Duties, and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Lanze Loti is not responsible for these charges if they are applied and are your responsibility as the customer.
  • Delivery Times: International delivery times can vary significantly due to customs processing and local postal services.

Tracking Your Order

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.

Lost or Damaged Packages

If you have not received your order within 10 business days of receiving your shipping confirmation email (for domestic orders) or if your package arrives damaged, please contact us immediately at [email protected] with your order number and details of the issue. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about our Shipping Policy, please do not hesitate to contact us:

  • Website: zanquix.top
  • Company/Owner: Lanze Loti
  • Address: 2035 Brannon Avenue, Jacksonville, FL, US
  • Email: [email protected]
  • Phone: 904-838-3557

Last updated: April 24, 2024